Medically reviewed by: 
Wisp UTI Treatment Overview
- Cost: Starting at $65 for prescription antibiotics and $9 to $10 monthly for OTC remedies
- Rx medications: Macrobid, Bactrim, Cipro, Augmentin, Pyridium, and Ondansetron
- OTC remedies: D-mannose capsules, probiotic supplement, boric acid suppositories
- Potential side effects: GI discomfort, headache, dizziness, nausea, yeast infection
- Who qualifies: People with UTI symptoms or who want to prevent future UTIs and are in good overall health
- FDA information: All offered antibiotics are FDA-approved for UTIs
- Insurance information: Not accepted
- Shipping information: OTC medications ship within 3 to 5 business days, prescription treatments must be picked up at your local pharmacy
- Trustpilot rating: 4.7
Wisp is a telehealth company offering a variety of sexual and reproductive health services, including urinary tract infection (UTI) treatment. With licensed medical providers in all 50 states, Wisp prioritizes accessible and affordable services.
UTIs are the second most common bodily infection, triggering symptoms including pain or burning while urinating, frequent urination, blood in urine, and lower back or abdominal pain. Wisp offers a range of prescription and over-the-counter (OTC) UTI treatments, as well as supplements to prevent UTIs. All of Wisp’s prescription antibiotics for UTIs are FDA-approved.
Wisp’s UTI treatments may be a good choice for individuals with UTI symptoms who are looking for convenient, lower-cost access to prescription or OTC treatments. This platform may also work for individuals who experience frequent UTIs and want ongoing preventative remedies.
In this article, we’ll provide a complete overview of Wisp’s UTI treatments and OTC remedies, including an in-depth look at each medication, potential side effects, our experience with the provider, and more.
Our Quick Take
Overall, Wisp telehealth stands apart for its range of prescription and over-the-counter treatment options to address active UTIs and prevent future infections. Individuals may opt for Wisp over its competitors for its affordability, ongoing patient care, and speed of treatment, with same-day pharmacy pickup (pending pharmacy availability, stock, and hours) and order processing on weekends. While Wisp doesn’t currently accept insurance, it provides lower, upfront pricing.
Wisp UTI Pros & Cons
Pros
- In some cases, offers same-day pharmacy pickup for prescription meds, or free shipping for OTC remedies
- Provides both FDA-approved prescriptions and OTC remedies for UTIs
- Orders are processed all week, even on weekends
- Offers free support and responds within 24 hours
Our Experience With Wisp UTI Treatment
I found Wisp to be a very quick, convenient way to obtain FDA-approved treatments for UTIs, without ever having to leave home. I particularly liked that Wisp put the power in my hands, allowing me to choose the treatment that’s right for me. Especially for people who’ve been treated for UTIs in the past, it’s a simple way to obtain the medications you already know work for you.
Wisp’s physicians follow up via phone or chat within 24 hours of the form submission, and orders are processed all week – even on weekends. UTIs can be excruciating, so this speed is essential and definitely appreciated. I also really like that the prescription medications are available for same-day pick up at the local pharmacy, pending pharmacy availability, stock, and hours.
In my experience, Wisp also stood out for its focus on customers’ personal preferences by offering many different types of treatments. The platform offers prescription medication, over-the-counter options, treatments for individual symptoms, and even preventative treatments to lower your risk of UTIs, a truly nice addition for those who experience recurring infections. Wisp offers extensive information about each treatment and displays the cost upfront; prescription antibiotics start at $65 out of pocket and OTC treatments start at $9 per month.
How Does Wisp Work?
To obtain Wisp prescription UTI medications, start by taking the short medical intake form. This form will allow you to choose which antibiotic you want if you’ve had success with a specific one in the past. But, you can also opt to let the provider choose based on your symptoms and medical history.
Within 24 hours, a licensed provider will review your form and, if safe and appropriate, prescribe the requested medication. Orders are processed all week, even on weekends, so your prescription should be filled at your local pharmacy for same-day pickup within a few hours, pending pharmacy availability, stock, and hours of operation.
Wisp responds to any questions or concerns within 24 hours.
How long does Wisp take to ship?
Wisp’s OTC UTI treatments typically ship to your doorstep within 3 to 5 business days.
Does Wisp Take Insurance?
Wisp doesn’t currently take insurance for prescription costs. However, depending on your insurance plan, you may be able to bill your insurance specifically for your prescription medication if you select same-day pharmacy pickup.
Benefits of Wisp UTI Treatments
Wisp UTI treatments are designed for easy at-home care. UTIs commonly cause symptoms including pain or burning while urinating, frequent urination, blood in urine, and lower back or abdominal pain, all of which can be treated at home with antibiotics and/or over-the-counter remedies. Note that if your symptoms progress to fever, chills, or severe pain you should seek emergency care for the infection.
Regular OTC UTI prevention, such as probiotics and boric acid suppositories, may be worth it if you experience recurrent UTIs (3 or more infections within 1 year) or have a history of UTIs during childhood.
Wisp UTI Antibiotics
Wisp prescribes the following FDA-approved antibiotics for UTIs with a clinician’s approval:
Macrobid (nitrofurantoin): This antibiotic has been FDA-approved for uncomplicated lower UTIs since 1953. It concentrates in the lower urinary tract and kills bacteria to clear the infection without significantly affecting the “good” bacteria in the bowel, making it a popular choice.
- Typical dosage: 50 to 100mg
- Treatment course: 4 times daily (50mg) or twice daily (100mg) for 5 to 7 days
Bactrim (sulfamethoxazole/trimethoprim): Bactrim contains two antibiotics that can help clear UTIs by blocking the bacteria’s ability to produce essential proteins. It’s commonly used to treat uncomplicated UTIs.
- Typical dosage: 160mg/800mg daily or 80mg/400mg twice daily
- Treatment course: 3 to 7 days
Cipro (ciprofloxacin): Cipro is used to treat both uncomplicated and complicated UTIs. It’s in the fluoroquinolone class of broad-spectrum antibiotics, meaning it targets several types of bacteria. While this can make it effective for many UTI cases, using broad-spectrum antibiotics when they’re not required can lead to antibiotic-resistant bacteria, which are challenging to treat.
- Typical dosage: 250 to 500mg every 12 hours, or 1,000mg once daily
- Treatment course: 3 to 5 days
Augmentin (amoxicillin-clavulanic acid): This medication prevents the cell wall of bacteria from forming, helping to clear UTIs. It’s used for uncomplicated UTIs, but isn’t considered a first-choice antibiotic for this type of infection. Instead, it’s used when other antibiotics, like Macrobid or Bactrim, aren’t an option (due to allergies, past results, etc.), or for UTIs caused by multidrug-resistant bacteria.
- Typical dosage: 500mg every 12 hours
- Treatment course: 5 to 7 days
Wisp UTI OTC Remedies
Over-the-counter UTI remedies are common and widely researched. You may have heard that drinking cranberry juice can help stave off UTIs, and this claim is backed by clinical research. Wisp goes a step further with D-mannose capsules, probiotics, and boric acid suppositories. While these remedies aren’t FDA-approved for UTIs, they may help individuals with recurrent UTIs, or those who can’t safely take antibiotics.
Wisp D-Mannose Capsules
D-mannose is a naturally occurring simple sugar found in fruits, including cranberries. It helps prevent UTIs and may even be used with antibiotics to more effectively clear existing UTIs. Research has found that D-mannose may keep Escherichia coli, the culprit behind most UTIs, from attaching to the lining of the bladder, making it a potentially good preventative measure for certain individuals.
Wisp recommends taking 1 capsule daily to prevent UTIs and taking 3 capsules 3 times per day for 5 days especially before engaging in any activities known to impact your UTIs.
Wisp Reproductive Probiotics
Wisp’s probiotics are formulated with lactobacillus acidophilus, a “good” strain of bacteria found in the urinary tract. Research shows that lactobacilli supplements can restore healthy urogenital flora, leading to a lower incidence of UTIs.
The recommended dosage of Wisp Reproductive Probiotics is one tablet, twice daily. Each tablet contains 100 million colony forming unit (CFU) lactobacillus acidophilus.
Wisp Boric Acid Suppositories
Boric acid suppositories help prevent vaginal infections, including UTIs, by promoting optimal vaginal acidity and healthy flora. It’s particularly helpful when used immediately after sex or on the last few days of a period, when you’re most susceptible to infections.
While clinical research has confirmed the benefits of boric acid suppositories for vaginal yeast infections and bacterial vaginosis (BV), there’s limited research on how it affects UTIs. However, there is some older research that suggests that this remedy is thought to prevent nearly all UTI-causing bacteria from further growing and, in some cases, even kills the bacteria.
Make sure to speak to your healthcare provider before trying any over-the-counter remedy to ensure it’s safe for you and won’t interact with any of your current medications, supplements, or vitamins.
Why We Recommend Wisp for UTI Treatment
Wisp was founded in 2018 with the goal of making sexual and reproductive healthcare more accessible for all. We recommend this company for its customer-centric approach, which allows each customer to choose from a wide variety of prescription and over-the-counter treatments.
Other key reasons why we recommend Wisp for UTI treatment include:
Free Automatic Shipping
With a UTI, you need a fast solution to alleviate pain, burning, and general discomfort. Wisp offers free automatic shipping for OTC remedies, so you don’t even need to leave home to get the OTC treatments you need.
Same-Day Pharmacy Pickup
Wisp offers same-day pickup from your local pharmacy for prescription treatments, pending pharmacy availability, stock, and hours. This, along with order processing all week (even weekends) makes joining Wisp one of the quickest ways to obtain UTI treatment.
Quick and Easy Provider Review
Wisp has licensed providers across all 50 states to quickly review your medical intake form. Your provider will review the form within 24 hours and write the prescription, if appropriate. Plus, if you’re not sure which medication is right for you, your Wisp provider can make an expert recommendation based on your symptoms and medical history.
24/7 Medical Support
Wisp offers medical support through a convenient online chat and you can expect a response within 24 hours. So, if you experience side effects or if your treatment doesn’t provide relief, you can quickly connect with a provider for advice.
Convenient Subscription Plans
If ongoing UTI prevention is right for you, you can sign up for one of Wisp’s convenient subscription plans. Wisp will automatically ship your OTC treatment to your doorstep, so you don’t have to worry about reordering.
Wisp UTI Treatment Side Effects and Safety
While all of Wisp’s prescription and over-the-counter treatments are thoroughly researched, they may trigger side effects for some individuals.
UTI antibiotics may cause:
- Dizziness
- Headache
- Nausea
- Vomiting
- Yeast infections
D-Mannose may cause:
- Bloating
- Loose stools
- Nausea
- Diarrhea
Boric acid suppositories may lead to:
- Increased discharge
- Redness
- Mild burning
- Gritty sensation in the vagina
Probiotics may cause:
- Abdominal pain
- Bloating
- Changes in bowel patterns
Wisp UTI Treatment Safety
Wisp’s UTI treatments may not be for everyone. While your Wisp provider will evaluate your medical intake form to determine if the medication is safe for you, be sure to inform them of any OTC or prescription vitamins, supplements, or drugs you are taking.
Prescription Medications
In general, prescription antibiotics for UTIs shouldn’t be taken by individuals with severe liver or kidney disease, or those who are pregnant. Additionally, if you have a history of antibiotic-resistant infections, your provider may recommend a different course of treatment.
Be sure your medical information is up-to-date and correct so you can receive appropriate treatment from your provider.
Additionally, individuals shouldn’t take:
- Bactrim if they have anemia from folic acid deficiency
- Cipro if they have diabetes or are trying to get pregnant
- Augmentin if they have infectious mononucleosis (mono)
OTC Remedies
For OTC remedies, keep in mind:
- D-mannose capsules should be avoided by individuals who are pregnant or breastfeeding.
- Probiotics should be avoided by individuals with chronic immune system or digestive problems.
- Boric acid suppositories should be avoided by individuals who are pregnant, trying to get pregnant, or breastfeeding.
When to Seek Emergency Medical Care
While taking any Wisp treatment or OTC remedy, seek emergency care if you experience:
- Fever
- Severe lower abdomen pain
- Severe vomiting
- Hives or severe skin rash
- Swollen mouth, tongue, or throat
- Difficulty breathing
- Wheezing
- Weak, rapid pulse
- Dizziness and fainting
Wisp vs. Nurx vs. Hey Jane | Hello Wisp | Nurx | Hey Jane |
|---|---|---|---|
| Price | Starting at $65 | $65 | Costs can vary depending on treatment |
| Types of Antibiotics |
Macrobid (nitrofurantoin) Bactrim (sulfamethoxazole / trimethoprim) Cipro (ciprofloxacin) Augmentin (amoxicillin-clavulanic acid) Pyridium (phenazopyridine) Zofran (ondansetron) |
Macrobid (nitrofurantoin) Septra (sulfamethoxazole / trimethoprim) Bactrim (sulfamethoxazole / trimethoprim) Sulfatrim (sulfamethoxazole / trimethoprim) Keflex (cephalexin) Pyridium (phenazopyridine) |
Macrobid (nitrofurantoin) Bactrim (sulfamethoxazole / trimethoprim) Cipro (ciprofloxacin) Augmentin (amoxicillin) Keflex (cephalexin) |
| Offers OTC products? | ✅ | ❌ | ❌ |
| Same-day pickup at pharmacy? | ✅ | ❌ | ❌ |
| Free ongoing clinician consultation? | ✅ | 🟡 For one week | ✅ |
| Free home delivery? | ✅ | ✅ | ❌ |
| Accepts insurance? | ❌ | ❌ | ✅ |
| Available in all 50 US states? | ✅ | ❌ | ❌ |
| Website |
Wisp vs. Nurx
Nurx and Wisp both offer prescription antibiotics for UTIs, with quick online consultations and local pharmacy pickup. Nurx offers different antibiotic options than Wisp, including Septra, Sulfatrim, and Keflex, though it doesn’t offer Cipro or Augmentin. However, Nurx doesn’t guarantee same-day pickup, like Wisp, and only provides ongoing clinician consultations for a week after your prescription is written.
Additionally, Nurx lacks over-the-counter options, making Wisp a better choice for people seeking natural UTI remedies or UTI prevention.
Nurx costs $65 for UTI treatment, while Wisp starts at $65 for UTI antibiotics and $9 for over-the-counter remedies.
Related reading: Nurx Review – Is It a Legit Birth Control Delivery Service?
Wisp vs. Hey Jane
Hey Jane and Wisp offer a similar range of antibiotics for UTIs, though Hey Jane offers Keflex, unlike Wisp. However, Hey Jane lacks a same-day pharmacy pickup option, which may delay your UTI treatment, and doesn’t offer over-the-counter options. But, Hey Jane accepts insurance, making it a better fit for individuals who want to pay for UTI treatment with their insurance plan.
Wisp vs. HUM vs. Uqora vs. O Positiv | Hello Wisp | HUM | Uqora | O Positiv |
|---|---|---|---|---|
| Price | Starting at $9 to $10/month | $26 | $52 for complete bundle | $31.99 for Urinary Health Capsules and Probiotics |
| OTC products | D-Mannose capsules Probiotics Boric acid suppositories | Probiotic + cranberry supplement | 3 part regimen containing D-Mannose and probiotics | D-Mannose capsules Probiotics |
| Offers prescription antibiotics? | ✅ | ❌ | ❌ | ❌ |
| Same-day pickup at pharmacy? | ✅ | ❌ | ❌ | ❌ |
| Free ongoing clinician consultation? | ✅ | ❌ | ❌ | ❌ |
| Free shipping? | ✅ | ❌ | ✅ | ✅ |
| Accepts FSA/HSA? | ✅ | ❌ | ❌ | ❌ |
| Website |
Wisp vs. Uqora
Uqora and Wisp provide similar UTI prevention remedies, including D-mannose capsules and probiotics. Unlike Wisp, Uqora’s D-mannose supplement includes a range of other nutrients to support urinary health, including calcium, citric acid, magnesium, potassium, vitamin B6, and vitamin C. However, Wisp offers free ongoing clinician’s consultations and starts at just $9 to $10 monthly for each product. Uqora’s remedies are available as a bundle for $52, making it a bit pricier.
Wisp vs. Hum
At $26 for a one-month supply, Hum is significantly more expensive than Wisp, which starts at just $9 to $10 monthly. Additionally, Hum only offers one UTI prevention option, a probiotic and cranberry supplement, compared to Wisp’s bigger selection of OTC remedies. While Wisp’s probiotic doesn’t include cranberry, the platform offers free shipping and free ongoing clinician consultations, making it a better choice for ongoing care.
Wisp vs. O Positiv
O Positiv and Wisp both offer D-mannose capsules and probiotics to prevent UTIs. Unlike Wisp, O Positiv’s D-mannose capsule includes Pacran complete cranberry, a complex that’s specifically formulated for urinary health. However, O Positiv doesn’t offer boric acid suppositories, the option of antibiotics, or free ongoing provider consultations, like Wisp. While O Positiv may work for individuals seeking a comprehensive urinary health supplement, Wisp offers greater provider support and more treatment options.
The Verdict: Is Wisp Legit for UTI Prevention and Treatment?
Wisp is an ideal option for individuals seeking more affordable, fast, and convenient UTI treatment or prevention.
Wisp stands apart from other telehealth platforms for its focus on the customer experience, giving each individual the ability to choose from a comprehensive range of prescription and over-the-counter treatments. Additionally, with order processing on weekends and the option of same-day pharmacy pickup (pending pharmacy hours, stock, and availability), Wisp may be one of the quickest ways to obtain UTI antibiotics.
With that said, Wisp doesn’t currently accept insurance, so it may not be the best fit for individuals with insurance. Additionally, Wisp’s physician support is conducted via instant message, so it’s not the right choice for those who want to talk to their provider face-to-face. However, we can’t fault the platform’s affordable pricing and accessibility, with clinician in all 50 states.
Frequently Asked Questions (FAQs)
Can you cancel Wisp at any time?
Yes, you can cancel Wisp at any time.
Which antibiotic is best for a UTI?
The best antibiotic for a UTI varies from person to person, but Bactrim and Macrobid are the most commonly prescribed.
Where is Wisp available?
Wisp is available in all 50 U.S. states.
Is Wisp a monthly subscription?
Wisp offers quarterly subscription plans, as well as one-time purchase options.
Can I get a prescription online without seeing a provider?
Yes, you can get a prescription online without going in to a provider’s office, although a clinician must review your medical intake form to determine if the prescription is safe and appropriate for you.
Methodology
We conducted extensive research to evaluate the pricing, effectiveness, accessibility, overall quality, customer support, and useability of Wisp, which also included examining multiple telehealth platforms for UTIs. To determine overall value, we evaluated cost, usability, treatment options, subscription services, and treatment speed.
Other factors we investigated prior to choosing the best platform included convenience, discounts, customer service, access to healthcare providers, health insurance, package deals, and any free services or resources offered. For the best, most convenient platform overall, Wisp stood out for its wide range of prescription and OTC treatment options for individuals looking to treat or prevent UTIs.
| Review Process | Key Metrics | Weighting |
|---|---|---|
| Sign up online | – ease to complete intake form – affordability – upfront commitment or subscription required? – money back guarantee or refund policy? | 0.5 |
| Vitual consult with provider / determine eligibility | – ease to get appointment to determine eligibility – need to leave house for labs or other in-person care? | 1 |
| Shipping + unboxing | – shipping cost – time from order to treatment delivery – discreet packaging to maintain privacy | 0.5 |
| Test + journal for 1-3 months | – ease of application – transition into habitual use – taste / smell / feel / pain | 1.5 |
| Results after 3 months of use | – efficacy / results – lack of side effects – ease of refill / reordering – quality of ongoing clinical support – responsive customer support – willingness to recommend to a friend | 1.5 |
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