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LloydsPharmacy Online Doctor Review – Is It the Best Online Doctor in the UK?

About the Author

Kevin Luna

Kevin is a wellness-focused writer and SEO specialist who enjoys crafting helpful content. He covers a wide variety of topics, including consumer products, sports, health, fitness and digital marketing, and is always open to new topics.

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Fact checked by:
Gabby Applebury

In this Article

In this Article

Kevin Luna

LloydsPharmacy Online Doctor is a UK-based telemedicine platform that provides consultations and treatments for many medical conditions and concerns, including asthma, migraines, allergies, hair loss, acne, weight management, sexual health, and more.

This confidential telehealth service is regulated by the Care Quality Commission (CQC) and offers quick assessments, effective treatment options that may work for many individuals, as well as outstanding customer service, all from the comfort of your home. Choose delivery to your door or click & collect from over 7000 convenient local ParcelShops*. Their packaging is always plain and unbranded.

In this article, we discuss the pros and cons of LloydsPharmacy Online Doctor, as well as what the service offers, and the treatments available for various health conditions. We also compare LloydsPharmacy Online Doctor to other telehealth services so you can make an informed decision when selecting the best online doctor program for your needs.

LloydsPharmacy Online Doctor 

Pros + Cons

Pros

  • Offers treatments for a variety of health conditions and concerns, including migraines, allergies, asthma, hair loss, acne, weight management, sexual health, and more
  • Multiple treatment options are available for each condition in some cases, offering options for individuals based on their unique needs
  • May be able to obtain repeat prescriptions for certain conditions, without the need for frequent in-person visits
  • Monthly and annual subscriptions are available for those who want the freedom to get a consultation whenever they’d like
  • Regulated by the Care Quality Commission, which ensures safe, effective, and high-quality care

Cons

  • A thorough physical examination is not possible, which may limit the level of care available in certain cases
  • It may be more expensive than some other telemedicine platforms, some of which are free

What Is LloydsPharmacy Online Doctor Program?

LloydsPharmacy Online Doctor is a telehealth platform that provides healthcare to individuals in the UK. It’s suitable for seeking medical advice for several health conditions related to general health, sexual health, and travel health. They also offer specific treatments for individuals assigned male at birth and individuals assigned female at birth.

It’s a convenient program for anyone seeking immediate medical attention, offering online consultations for non-emergency conditions and concerns. Individuals can also receive prescriptions and order repeat prescriptions in some cases.

Is LloydsPharmacy Online Doctor’s consultation free?

For many conditions like ED, hair loss, or contraception, Lloyd’s offers a free confidential online assessment, reviewed by an NHS-experienced doctor.

What Makes LloydsPharmacy Online Doctor Different?

There are a few factors that make LloydsPharmacy Online Doctor unique from other telehealth platforms, but perhaps most impressive is its team of NHS-experienced UK clinicians. It comprises 20 licensed clinicians ranging from general practitioners (GPs) and nurses to nutrition and sexual health specialists, with extensive experience working directly with individuals in clinical and non-clinical environments.

LloydsPharmacy Online Doctor offers easy access to hundreds of treatments and tests. Your confidential online assessment is reviewed by an NHS-experienced doctor, so you can receive the right treatment, when you need it. Our experience with the app has been extremely user-friendly and makes booking an appointment at any time highly convenient.

Who regulates LloydsPharmacy Online Doctor?

LloydsPharmacy Online Doctor is regulated by the Care Quality Commission, The Regulation and Quality Improvement Authority, and Cyber Essentials. It’s also a registered pharmacy under the number 9011003, and all practitioners are registered with the UK’s General Medical Council (GMC) or General Pharmaceutical Council (GPhC).

Conditions That LloydsPharmacy Online Doctor Treats

LloydsPharmacy Online Doctor offers services similar to traditional non-emergency healthcare and provides treatment for many medical conditions and concerns.

LloydsPharmacy Online Doctor offers treatments and care for:

  • General health, including acne, allergies, asthma, vaccines, weight management, and more
  • Women’s health, including female pattern hair loss, period delay, contraceptives, and more
  • Men’s health, including male pattern hair loss, premature ejaculation, erectile dysfunction (ED), and more

Hair Loss

LloydsPharmacy Online Doctor offers different treatments for hair loss:

  • Finasteride is a prescription-only oral medication that is considered an effective treatment for male pattern hair loss.
  • Regaine (regular and extra strength)  is an over-the-counter (OTC) topical foam that treats male or female pattern baldness.
  • Minoxidil is the generic form of Regaine and the primary active ingredient in the Regaine formula.
  • DHT Blocking Shampoo contains ingredients, like saw palmetto, that may naturally help block DHT, and improve hair loss.
  • Biotin capsules, also known as Vitamin B7, may help support healthy hair growth in some individuals with a deficiency.

Erectile Dysfunction

LloydsPharmacy Online Doctor offers generic and branded prescription-only medication for erectile dysfunction and premature ejaculation:

  • Viagra (sildenafil) is a prescription-only oral medication considered to be an effective treatment for erectile dysfunction.
  • Sildenafil is the generic form of Viagra and the primary active ingredient in the formula used to treat erectile dysfunction.
  • Tadalafil and Tadalafil Daily are prescription-only oral treatments for erectile dysfunction that can be taken as needed or daily. 
  • Levitra (vardenafil) is a prescription-only oral treatment for treating erectile dysfunction.
  • Lidocaine and prilocaine cream are topical medications that cause a numbing sensation and can help treat premature ejaculation.

Birth Control and Morning After Pills

Those seeking contraceptives, such as birth control and morning after pills can find many suitable prescription-only generic and branded options at LloydsPharmacy Online Doctor:

  • Combined pill is considered the standard oral birth control method and contains oestrogen and progesterone. 
  • Low-dose combined is an oral birth control similar to the standard combined pill, but it contains decreased oestrogen, providing decreased risks of certain side effects with comparable results.
  • The mini pill (progesterone-only pill) is an oral birth control method that doesn’t contain oestrogen and may work better for certain individuals.
  • Contraception patch and vaginal ring are effective non-oral contraceptives that work similarly to traditional oral birth control methods.
  • Morning after pill is an emergency contraception method that can be taken within 72 – 120 hours of unprotected sex.

Weight Management

LloydsPharmacy Online Doctor offers prescription-only weight management and obesity treatment:

  • Saxenda is an injectable medication for facilitating weight loss.
  • Wegovy is another injectable Semaglutide medication for weight management.
  • Orlistat is the generic form of Xenical used to promote weight loss and treat obesity.
  • Xenical is a prescription-only oral treatment for obesity.

Other Conditions Treated

LloydsPharmacy Online Doctor offers treatments other conditions or concerns:

  • Acne treatment may include prescription adapalene gel and oral contraceptives.
  • Allergies can be treated with over-the-counter and prescription-only oral medications, such as Telfast (fexofenadine).
  • Period delay can be facilitated by a prescribed oral treatment containing norethisterone.
  • STI tests and treatments vary depending on the type of infection, but common treatments include prescription antibiotics, creams, and gels.

How to Register for LloydsPharmacy Online Doctor

The LloydsPharmacy Online Doctor Program is simple. After you complete an initial online intake form, a clinician reviews and confirms suitability for treatment methods and notifies the user through email. You can then choose to have your medication(s) delivered to your door or collect them from over 7,000 local ParcelShops.

Why We Recommend LloydsPharmacy Online Doctor

LloydsPharmacy Online Doctor has earned a reputation for processing assessments quickly and delivering prescriptions promptly. Questionnaires are designed to zero in on a medical condition to provide the most suitable and effective treatment.

NHS-Experienced Clinicians

The team at LloydsPharmacy Online Doctor has many years of experience working face-to-face with individuals in clinical and non-clinical settings. They’re registered with the UK’s GMC or GPhC and are approved for prescribing the necessary medications to treat many conditions. Many clinicians specialise in a specific medical field, providing a more focused assessment and diagnosis.

Fast Treatment, on Demand

LloydsPharmacy Online Doctor allows you to get a prescription for a range of common conditions virtually. Simply fill out an online form for a licensed physician to review, and if deemed eligible, you can get prescribed in minutes.

Compare the Best Online GPs for Mens Health

We’ve compared LloydsPharmacy Online Doctor to other brands, including Manual, Hims and Numan, to help you better understand which program may work best for your needs.

LloydsPharmacy vs. Manual vs. Hims vs. Numan

Health conditions treatedHair loss
Erectile dysfunction
Premature ejaculation
Weight management
Vaccines
STI tests & treatments
General health (acne, allergy, asthma, etc.)
Hair loss
Erectile dysfunction
Premature ejaculation
Skin
Hair loss
Erectile dysfunction
Weight management
Low testosterone
Skin
Sleep
Blood tests
Hair loss
Erectile dysfunction
Premature ejaculation
Weight management
Low testosterone
Sleep
Blood tests
Generic and branded medications?✅ Both✅ Mostly generic ✅ Mostly generic ✅ Mostly generic
Variety of medications and forms (pills, creams, injections)Great variety and options in each categoryModerate variety and options in each categoryLimited treatment options in each categoryLimited treatment options in each category
NHS-experienced UK clinicians?
Doctor's consultation price £50FreeFree£40
MHRA regulated?
Collect or delivery to your door?🟡 Delivery only 🟡 Delivery only 🟡 Delivery only
Free delivery?
Next-day delivery?
Website

Related reading:

Best Online GP for Women

We’ve compared LloydsPharmacy Online Doctor to other leading telemedicine brands serving women, including Livi and Boots, to help you better understand which program may best suit your needs.

LloydsPharmacy Online Doctor vs. Boots vs. Livi

Health conditions treatedHair Loss
Contraceptive pill
Morning after pill
Period delay
Cystitis
Weight management
Vaccines
STI tests & treatments
General health
Contraceptive pill
Morning after pill
Period pain & delay
Cystitis
Weight management
Menopause & HRT
Vaginal dryness
Skin
Sexual health Depression & anxiety General health
Gynecology
Dermatology Cancer Musculoskeletal Cardiovascular Infections Neurology Urology Digestive Mental health Respiratory
Types of contraceptivesCombined pill
Low-dose combined
Progesterone-only
Contraceptive patch
Vaginal ring
Combined pill
Progesterone-only
Variety of medications and forms (pills, creams, injections)Great variety and options in each categoryModerate treatment options in each category
NHS-experienced UK clinicians?
Doctor's consultation price £50£49, or free if eligible for the NHS service£59, or free if eligible for the NHS service
MHRA regulated?
Collect or delivery to your door?🟡 Pickup only
Free delivery?
Next-day delivery?
Website

LloydsPharmacy Online Doctor Reviews from Real Customers

Although there are a few reviews detailing concerns over long wait times at pharmacies and order cancellation issues, most reviews about LloydsPharmacy Online Doctor are overwhelmingly positive, with many users acknowledging fast, efficient, and reliable service.

First Class
Anonymous customer
Read More
“The information that was requested was reviewed quickly, and I received my diagnosis in a short space of time. When I raised any queries, they were answered speedily. Setting up my subscription was very easy. An excellent service from beginning to end.”
So simple and concise
Anonymous customer
Read More
“So simple and concise. Questions tailored exactly to be able to pinpoint the exact treatment necessary. Very professional and reassuring.”

The Verdict: Is LloydsPharmacy Online Doctor Legit?

LloydsPharmacy Online Doctor works well for individuals who are interested in a convenient telehealth program that offers medical care and advice for various health conditions and concerns.

In our experience, LloydsPharmacy Online Doctor is a legitimate service that may be suitable for treating a variety of health conditions or concerns, including hair loss, acne, period delay, and weight management. In addition, it also offers discreet consultations for managing sexual health, offering treatments for premature ejaculation, erectile dysfunction, contraceptives, and STI testing.

LloydsPharmacy Online Doctor is highly recommended for those looking to get next-day prescriptions, if suitable, and for anyone who wants convenient access to a general practitioner. It offers a wide variety of medications and several delivery options.

Frequently Asked Questions (FAQs)

Yes, LloydsPharmacy Online Doctor is a reliable platform that is overseen by the Care Quality Commision, ensuring effective, safe, high quality health care. In addition, payments are processed securely, and customer service is quick to respond to queries and complaints.

Standard delivery is free and express delivery costs £4.95.

During business hours, clinicians aim to assess questionnaires within 1-3 hours. If approved, you can select if you’d like same-day shipping, next-day shipping, standard shipping (2-3 business days), or if you’d like to pick up your medication at a physical location.

Through LloydsPharmacy Online Doctor, an online doctor’s consultations costs £49.99 for a one-off appointment, £24.99 per month for a monthly subscription, and £14.99 per month for an annual subscription. Subscription services allow individuals to use this service on a more frequent basis.

Navigate the world of online health

We’ve tried hundreds of online telehealth providers for a wide range of conditions, everything from anxiety to fertility to hair loss. Join our newsletter to learn which our medical advisory team likes best!

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We conduct extensive research to evaluate the pricing, effectiveness, accessibility, overall quality, and user experience of every telehealth service we review. This also includes examining and comparing each provider to comparable telemedicine alternatives. We also evaluate usability, treatments, prescription delivery time, and more to determine the best value for those seeking fast and reliable telehealth services.

 

Review ProcessKey MetricsWeighting
Sign up online– ease to complete intake form
– affordability
– upfront commitment or subscription required?
– money back guarantee or refund policy?
0.5
Vitual consult with provider / determine eligibility– ease to get appointment to determine eligibility
– need to leave house for labs or other in-person care?
1
Shipping + unboxing– shipping cost
– time from order to treatment delivery
– discreet packaging to maintain privacy
0.5
Test + journal for 1-3 months– ease of application
– transition into habitual use
– taste / smell / feel / pain
1.5
Results after 3 months of use– efficacy / results
– lack of side effects
– ease of refill / reordering
– quality of ongoing clinical support
– responsive customer support
– willingness to recommend to a friend
1.5

More UK Telehealth Reviews

Dense Hair Experts Review

Dense Hair Experts Review: What Do They Offer for Men’s Hair Loss?

Dense Hair Experts Overview Price: £59.99 (or £47.99 on subscription) Prescription products: Finasteride, dutasteride OTC products: Minoxidil, shampoo, conditioner, vitamins, styling products Active ingredients: Finasteride, dutasteride, minoxidil Potential side effects: Itching, redness, flaking Who it’s best for: Individuals experiencing male pattern baldness Go to Site→

Read More
Manual co-review

Manual.co Review: Is It the Best for Men’s Healthcare?

Manual.co is a UK-based telemedicine platform that focuses on healthcare for individuals assigned male at birth. It provides a range of treatments with ongoing support from licensed clinicians for hair loss, weight management, low testosterone levels, erectile dysfunction, and more. Manual also provides at-home blood

Read More

We conducted extensive research to evaluate the pricing, effectiveness, accessibility, overall quality, and user experience of LloydsPharmacy Online Doctor. This also included examining and comparing them to several top telemedicine services, including Hims, Numan, Manual, Livi, and Boots. We also evaluated usability, treatments, prescription delivery time, and online doctor subscription services to determine the best value for those seeking fast and reliable telehealth services.

 

Review ProcessKey MetricsWeighting
Sign up online– ease to complete intake form
– affordability
– upfront commitment or subscription required?
– money back guarantee or refund policy?
0.5
Vitual consult with provider / determine eligibility– ease to get appointment to determine eligibility
– need to leave house for labs or other in-person care?
1
Shipping + unboxing– shipping cost
– time from order to treatment delivery
– discreet packaging to maintain privacy
0.5
Test + journal for 1-3 months– ease of application
– transition into habitual use
– taste / smell / feel / pain
1.5
Results after 3 months of use– efficacy / results
– lack of side effects
– ease of refill / reordering
– quality of ongoing clinical support
– responsive customer support
– willingness to recommend to a friend
1.5

 

Other factors we investigated before choosing the best telehealth platform included convenience, customer service, access to licensed healthcare providers, and any free services or resources offered. For the best telehealth platform, LloydsPharmacy Online Doctor stood out for its wide range of treatments and services available, as well as the convenience of its confidential online assessments and local pharmacy pick up.

About the Author

Kevin Luna

Kevin is a wellness-focused writer and SEO specialist who enjoys crafting helpful content. He covers a wide variety of topics, including consumer products, sports, health, fitness and digital marketing, and is always open to new topics.

Learn more
Kevin Luna

Kevin Luna

Kevin is a wellness-focused writer and SEO specialist who enjoys crafting helpful content. He covers a wide variety of topics, including consumer products, sports, health, fitness and digital marketing, and is always open to new topics.
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